What you need to know
Before your first class
Welcome to Pilates&Co.
Please read all the info below before attending your first class.
Orientation video
ARRIVE 5 MINS EARLY FOR EVERY CLASS, 1-2 MINS IS TOO LATE
Please allow plenty of time to find parking, as it can get busy around the studios. Especially for your first visit as we’ll need a moment to check you in, have a quick chat, and help you get settled. You’ll enjoy your class so much more when you’re feeling relaxed and unhurried.We have a comfortable waiting area where you can sit before your session begins please just keep noise to a minimum if another class is still running.
CANCELLATIONS
We have a 12-hour cancellation policy. Ensure you cancel your booking in time so that you don't lose your pass or those on unlimited memberships are charged $10 for a late cancellation and $15 for a no show. We have our cancellation policy in place because ultimately it benefits all our members. As soon as you know you cannot attend a class, we kindly ask you jump on and cancel. This frees the spot up for someone on our waitlist and notifies them of the available spot.
WHAT TO WEAR AND BRING
Loose or stretchy clothes that are comfortable, cool and allow you to move freely are best. We have a sock policy at Pilates & Co, Pilates grip socks for sale at the studio for your convenience. A water bottle is recommended and a towel if you wish. No mats or other props are necessary - we have everything you require. Just bring a smile and some enthusiasm! Leave your bulky items in the car, however, bring your valuables with you into class and place them in a cubby where you can keep an eye on it – we kindly ask your phone is left on silent.
WHAT TO EXPECT
Each class runs for 50 minutes enough time to feel the burn and the bliss with 14 beds in our group classes We offer a range of class styles and levels from slow and steady to sweaty and strong so there’s always something to suit your mood, experience, and goals. Not sure where to start? Reach out to us below & our team will happily point you in the right direction. We recommend staring with our orientation class or Beginner classes if you are brand new to reformer Pilates. Our instructors are highly qualified, supportive, and just the right amount of tough, the kind that keeps you smiling even while your muscles are shaking.
WAITLISTS
If you can’t make it to class, please cancel your booking it frees up the spot for someone else to enjoy. If you’re unsure how to cancel, just chat with our team and we’ll help you out. If you’re on a waitlist and a spot opens more than 2 hours before class, you’ll be automatically added and notified by email, so make sure to check your bookings regularly. Once the class is within 12 hours, normal late cancellation or no-show fees apply ($10 for late cancel, $15 for no-show). In the final 2 hours before class, you’ll need to manually check your waitlist and move yourself into class if a spot becomes available. Where possible, we may also message you to let you know a space has opened.
We encourage everyone to late cancel rather than no-show it gives others the chance to move, and keeps our community flowing smoothly. Thanks for helping make sure every spot counts!
CHILDREN IN STUDIO
We love our Pilates parents and carers, but for safety and insurance reasons, children can’t be in the studio or waiting area during classes. We want every member including you to enjoy a calm, focused space with minimal distractions. For the same reason, we kindly ask that latecomers aren’t admitted once class begins. We truly appreciate your understanding as we work to keep our studios safe, peaceful, and enjoyable for everyone
OUR STUDIOS
Our studios are bright, calming sanctuaries, featuring beautiful spaces for our group reformer classes with our Gold Coast locations including separate private & small group spaces. Our studios are fully equipped with top-quality Pilates equipment from reformers to studio apparatus and stylish bathrooms with showers, for your comfort and convenience!
Seven Studios, One Welcoming Community
GOLD COAST
Unit 5 / 75 West Burleigh Road,
Burleigh, Queensland, 4220
Phone: 0421 175 246
Email: info@pilatesandco.com.au
Burleigh
Unit 8-10, 25 Upton Street,
Bundall, Queensland, 4217
Phone: 0421 175 246
Email: info@pilatesandco.com.au
Bundall
76 Robina Town Centre Drive,
Robina, Queensland, 4226
Phone: 0421 175 246
Email: info@pilatesandco.com.au
Robina
D2.3A 1 Nexus Drive ,
Pimpama QLD, 4209
Phone: 0421 175 246
Email: info@pilatesandco.com.au
Pimpama
SUNSHINE COAST
5B/61 Burnett St,
Buderim QLD 4556
(07) 5479 3896
sunnycoast@pilatesandco.com.au
Buderim
1802-1804 David Low Way,
Coolum Beach QLD 4573
(07) 5479 3896
sunnycoast@pilatesandco.com.au
Coolum
16/23 Cotton Tree Parade,
Maroochydore QLD 4558
(07) 5479 3896
sunnycoast@pilatesandco.com.au